Due to the nature of this assignment, it is imperative that the Shift I/C maintain a high standard of performance.  The incumbent must present a professional image, including dress, deportment, and remain impartial, firm, but polite in all dealings with employees, client stakeholders and the visiting public. 

This is a working supervisor position. 

Duties include but are not limited to:   

• Supervising, providing direction and scheduling Shift members;
• Coaching, motivating and disciplining, when necessary;
• Completing timecard duties;
• Maintaining applicable site logs and ensure Commissionaires complete same as well as required reports;
• Maintaining and ensure compliance with post SWIs, SOPs, etc.;
• Ensure timely and accurate delivery of communications;
• Provide post relief;
• Conducting investigations;
• Resolve all complaints in a timely and satisfactory manner;
• Keep Watch Commander and other stakeholders apprised of all events / incidents; and,
• Other relevant security duties as assigned.

The incumbent must possess the following skills, experiences and attributes:

• Must be a former police/peace officer and be able to be appointed as a     

• Special Constable by the Department of Justice.

• Previous supervisory experience.      

• Successfully completed the Airport Qualification Course and completed all probation periods;

• Professional and discreet;

• Strong attention to detail;

• Customer service focused;

• Strong coaching and interpersonal skills;

• Ability to multi-task; and,

• Flexible to personal style and ability to influence positively.

• Competency with MS Office Suite products.