The Military Police Dispatcher is responsible for the operational and administrative control of the MP Main Desk   As a member of CNS, and due to the nature of this assignment, it is imperative that the incumbent maintain a high standard of performance, professionalism, including dress and deportment, impartiality, discretion and customer focus.  Duties include but are not limited to:

• Receiving the public, accepting packages, collecting violation payments, and manning the Main Desk telephone in emergency or routine situations;

• Answering 911 calls according to established protocols, dispatching MP, collecting caller information and recording same within SAMPIS;

• Access control to the MP Headquarters;

• Operating SAMPIS system, CPIC terminal and JOIS system (when trained and accredited);

• Conducting records checks with RCMP, CPIC, JOIS and SAMPIS as requested by MP (when trained on these systems and accredited);

• Monitoring  threats and intrusion / fire / crash alarms and action the same;

• Keeping the Shift Supervisor informed of all incidents reported to the Military Police, recording incidents, complaints, other duties performed by Shift personnel for the Shift Supervisor;

• Administrative duties, including maintaining the MP registers, Shift Log,  duty lists, unit personnel lists, etc.;

• Monitoring all radio transmissions and CCTV cameras and logging of all pertinent information in shift notes; and,

• Any other duties as assigned.

The incumbent must possess the following experience, skills and attributes:

• Solid and demonstrated ability to multitask

• Solid and demonstrated computer skills and aptitude

• Demonstrated customer service focus

• Strong and demonstrated oral and written communication and listening skills

• Knowledge of micro-fiche, CF nominal rolls and NS license registrations would be an asset;

• Demonstrated professionalism and discretion are required; and,

• Demonstrated attention to detail.

• Previous CF work experience.