(As this is a newly established position, the duties and responsibilities for this position are currently under review)

Due to the nature of this assignment, it is imperative that the Cpl Shift Supervisor maintains a high standard of performance.  The incumbent must present a professional image, including dress, deportment, and remain impartial, firm, but polite in all dealings with employees, client stakeholders and the visiting public.

Duties include but are not limited to:

• The Supervisor is responsible for the provision of Cmre services within the MHOSC which include;

• Supervision of Cmres employed in the MHOSC at the Main Entrance;

• Prepare documentation and process passes required for the facility;

• Control, issue and administration of all MHOSC special area passes;

• Coordinate all pass requirements for special events, conferences, etc;

• Ensure contractors escorts  are provided at all times;

• Provide relief to Cmre Posts for meals and personal breaks;

• Training and supervision of Cmres employed as Rovers and Front Desk personnel as well as Contractor escort duties;

• Maintain a computerized data base (a master locator list) which includes bldg and pass issued;

• Ensure that the Intrusion Alarms and camera systems are functioning properly and are continuously monitored;

• Responsible for ordering and protection of all consumables for Commissionaires; and

• Cmre administrative duties such as pay, leave, sick days, etc.

The incumbent must possess the following experience, skills and attributes:

• Minimum 2 years supervisory experience

• Demonstrated solid verbal and written communication skills

• Demonstrated attention to detail and multitasking skills

• Demonstrated extensive knowledge of Commissionaire Policies and Procedures Manual

• Demonstrated excellent interpersonal and customer service skills

• Demonstrated excellent working knowledge of Microsoft Office products including Outlook Express, Word, Excel and database management

• Must be eligible to obtain a Level II security clearance; and

• Successful completion of Commissionaire Shift Leader or Supervisor course considered an asset.