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The mission of Commissionaires Nova Scotia (CNS), a not-for-profit organization, is to promote the cause of Commissionaires by the creation of meaningful employment opportunities for former members of the Canadian Forces (CF), the Royal Canadian Mounted Police (RCMP) and others who wish to contribute to the security and well-being of Canadians. CNS is committed to providing quality jobs for veterans.

Competition #	CNS 451-11-10
Position	Truro Police Services Dispatcher
Location	Truro Police Department, Truro, NS
Reports to	Site Supervisor
Responsible for	Police and Fire Dispatch
Date Posted	Jan 11, 2011
Closing Date	Feb 11, 2011
Working Hours	10 or 12 Hour Rotating Shifts

THIS COMPETITION IS BEING REPOSTED. APPLICANTS WHO HAVE PREVIOUSLY APPLIED NEED NOT APPLY AGAIN.

Duties and Responsibilities

The Police Dispatcher is responsible for the operational and administrative control of the Dispatch Desk. As a member of CNS, and due to the nature of this assignment, it is imperative that the incumbent maintain a high standard of performance, professionalism, including dress and deportment, impartiality, discretion and customer focus.

Duties include but are not limited to:

	Call answering and recording requests for service/complaints from the public
	Dispatching Police and/or Fire by means of radio and paging systems
	Operating computer systems such as PROS (Police Recording Occurrence System), CPIC (Canadian Police Information Centre), JEINS (Justice Enterprise Information Network System) and In-House systems using WordPerfect and E-Mail
	Monitoring a Central Alarm Station for Burglar and Fire Alarms, dispatching essential services and advising stakeholders as required
	Any other duties, as assigned.

Qualifications and Skill Requirements

The incumbent must possess the following experience, skills and attributes:

	Excellent computer skills with an ability to type, minimally 30 wpm (words per minute)
	Experience dealing with a variety of people
	Previous multi-tasking experience
	Demonstrated dependability, discretion coupled with a very strong attention to detail
	Strong oral and written communication skills to respond to and record service requests
	Well developed listening skills
	Previous experience operating a two way radio system
	Some knowledge of the Town of Truro boundaries and Police procedures would be an asset

Apply On Line Now

PLEASE SEND AN “INTERNAL APPLICATION FORM” AND RÉSUMÉ OUTLINING YOUR SKILLS AND EXPERIENCE AS THEY RELATE TO THE POSTING BELOW TO:

Christine Birchall, Human Resources Specialist

recruit@commissionaires.ns.ca OR BY FAX (902) 444-8590

Note: this competition is restricted to current Commissionaires Nova Scotia (CNS) members. Should no current members apply or be considered eligible, consideration may be given to people external to CNS. Please include your employee ID number and internal application form to ensure your application is given the proper consideration.

Only those chosen for an interview will be contacted. We thank all applicants for their interest in this position.

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